Wait What! Your emails are missing in AOL Desktop Gold. Though, missing emails problems with the AOL Desktop Gold is one of the most common errors that users encounter even after the successful AOL Gold Download and installation. Don’t take tension, just follow the below mentioned points to know more about this problem and methods to fix them.
Reasons by which this problem take place
When emails go missing in AOL Gold, it is often due to the few simple causes:
The messages are in the wrong folder due to the third-party mail clients settings
Due to the long time of inactivity your account gets deactivate
Whatever the reasons, you need to fix this problem as soon as possible. So, follow the below mentioned methods carefully:
Look in the other folders for your missing mails
The first place to check if you're missing mails is the other folders within your AOL gold. If missing mails are founded in these folders, it’s likely that they were either incorrectly marked as span or filtered wrongly. Check your spam and filter settings to ensure that the incoming mails came in their respective folder.
Check your other account email client settings
Another reason a user can’t find their email is due to the settings from a third-party email client applications. There is possibility that the settings in these programs are set to delete the emails from the AOL server every time you check your mail. You can eliminate this issue by enabling the “keep email on server” setting.
Moreover, if your email isn't missing or being deleted, but going directly to an unexpected folder, it is due to the normal outcome of using IMAP to access your mail. IMAP syncs your email despite of where you use it that means emails are sorted out based on the client's specifications.
Make sure your account isn’t deactivating for long time of inactivity.
If you haven’t signed into your account for a while, then there is a possibility that it could be in the course of being deactivated due to inactivity. If that happens, then you may lose some of your emails due to the deletion process depending on the amount of time you have been active.
We ensure that after pursuing these methods, missing emails problem will be easily removed. If the problem still remains constant, then try again AOL Gold Desktop Download and installation within your computer.